Introduction & Acceptance of Terms
These Terms of Use ("Terms") govern your access to and use of the Therapeutic Solutions Academy website (www.hypnotherapymontreal.com), any related subdomains, digital platforms, programs, courses, resources, and associated services (collectively, the "Services").
By accessing, browsing, purchasing, registering for, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any other policies or notices referenced within them.
If you do not agree to these Terms, you must not access or use the website or any associated Services.
If you access or use the Services on behalf of an organisation, business, clinic, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.
These Terms should be read together with our Privacy Policy, which explains how personal information is collected, used, stored, and protected.
Eligibility & User Responsibilities
To access or use the Services, you must:
- Be at least the age of majority in your jurisdiction, or have valid consent from a parent or legal guardian where legally permitted.
- Have the legal capacity to enter into a binding agreement.
- Use the Services in compliance with applicable laws, regulations, and these Terms.
By using the Services, you agree that you will:
- Provide accurate, current, and complete information when requested, including during bookings, applications, intake forms, purchases, training enrolment, or account registration.
- Use the Services only for lawful, legitimate, and intended purposes.
- Not interfere with, disrupt, damage, test vulnerabilities of, or attempt unauthorized access to the website, associated systems, servers, platforms, or security measures.
- Not copy, reproduce, distribute, modify, republish, commercially exploit, or otherwise misuse website content, training materials, digital resources, or intellectual property except where expressly permitted under these Terms or applicable written licence agreements.
- Not use the Services in any way that could harm Therapeutic Solutions Academy, its users, students, clients, systems, reputation, or lawful operations.
Where login credentials, account access, or protected learning resources are provided, you are responsible for maintaining the confidentiality of your access information and for activities carried out under your account or credentials.
Description of Services & Educational Content
Therapeutic Solutions Academy provides clinical hypnotherapy services, professional education, digital resources, and related offerings, which may include, without limitation:
- Clinical hypnotherapy sessions, structured therapeutic programs, and related support services for concerns such as anxiety, stress, habit change, smoking cessation, vaping cessation, weight management, performance-related challenges, and other appropriate areas within scope of practice.
- Professional training programs in clinical hypnotherapy, TSA Method™ Practitioner Training, workshops, continuing education, and related educational services.
- Digital educational resources, including downloadable guides, scripts, recordings, self-hypnosis materials, and other training or informational content.
Unless expressly stated otherwise, content made available through the website or Services (including articles, blog content, guides, videos, recordings, workshops, and educational materials) is provided for general informational and educational purposes only and does not constitute individualised medical, psychological, psychiatric, legal, or other professional advice, diagnosis, or treatment.
Participation in educational programs or access to informational content does not establish a clinical therapeutic relationship unless expressly agreed through formal clinical service arrangements.
Therapeutic Solutions Academy does not provide emergency, crisis intervention, or urgent medical or mental health services. If you are experiencing a medical emergency, mental health crisis, or immediate safety concern, you must contact local emergency services, a qualified crisis response service, or an appropriate healthcare provider immediately rather than relying on this website or the Services.
Bookings, Cancellations & Refunds
Clinical sessions, structured programs, workshops, training programs, and other Services may be booked through our online systems, approved third-party platforms, or by direct communication using the contact details provided by Therapeutic Solutions Academy.
Clinical Sessions and Programs
Appointment times are reserved specifically for the individual client and represent dedicated professional time.
- If you need to cancel or reschedule a clinical appointment, reasonable advance notice is required, typically at least 24–48 hours, unless otherwise specified.
- Appointments cancelled with insufficient notice, missed without notice, or abandoned after booking may be charged in full, forfeited, or counted as used within an existing program or package, unless otherwise agreed in writing.
- Structured clinical programs, packages, or premium services may be subject to additional booking, cancellation, refund, or participation terms communicated at the time of enrolment or purchase.
Training Programs, Workshops, and Events
Enrolment in professional training programs, workshops, events, or educational services may require advance payment, deposits, staged payment arrangements, or acceptance of specific registration terms.
- Deposits or enrolment fees may be designated as non-refundable unless otherwise stated in writing.
- Cancellation, transfer, deferral, refund, or substitution policies for training events may vary depending on the specific program and will be communicated during registration or purchase.
- Therapeutic Solutions Academy reserves the right to modify training schedules, instructors, formats, delivery methods, or dates where reasonably necessary.
No Guarantee of Outcomes
Therapeutic Solutions Academy provides structured, professionally developed clinical and educational services; however, no guarantee, warranty, or representation is made regarding specific therapeutic, personal, health-related, academic, certification, business, or professional outcomes.
Individual results vary significantly and depend on many factors outside our control, including but not limited to health status, readiness for change, participation, attendance, engagement, personal circumstances, independent application of learning, and adherence to recommended processes.
Payments, Digital Products & Licensing
Fees for clinical services, structured programs, training, workshops, digital resources, certifications, and other Services are displayed through the applicable booking, registration, or purchase platform and may be updated at any time without prior notice, subject to existing confirmed purchases or legal obligations.
Payments
- Unless otherwise agreed in writing, payment is due in full at the time of booking, registration, or purchase.
- Where payment plans or staged payment arrangements are offered, continued access to Services may be conditional upon timely payment.
- Therapeutic Solutions Academy may use authorised third-party payment processors to handle transactions. By making a payment, you acknowledge that transaction processing may be subject to the terms, conditions, and privacy practices of those third-party providers.
Refunds
- Refund eligibility, cancellation rights, transfer options, and any non-refundable fees are communicated at the point of sale, registration, or enrolment.
- Deposits, registration fees, administrative fees, reserved appointment fees, and certain enrolment payments may be non-refundable except where required by applicable law.
- Digital products, downloadable materials, recordings, scripts, templates, guides, and other electronically delivered resources are generally non-refundable once access has been granted, delivered, downloaded, or made available, except where consumer protection laws require otherwise.
Licensing of Digital Content
Unless expressly stated otherwise in a separate written agreement, purchase or access to digital products, educational materials, practitioner resources, or downloadable content grants a limited, personal, non-exclusive, revocable, non-transferable licence for individual use only.
You may not, without prior written permission from Therapeutic Solutions Academy:
- copy, reproduce, republish, redistribute, sub-license, sell, share, upload, post, modify, adapt, or commercially exploit any digital content;
- provide access to purchased materials to third parties;
- use educational materials for unauthorised teaching, licensing, certification, or resale purposes;
- remove ownership notices, branding, or intellectual property markings.
Practitioner-facing tools, scripts, protocols, or educational resources may be used within your own lawful professional practice where appropriate; however, this does not grant ownership, resale rights, certification authority, teaching rights, licensing rights, or permission to represent Therapeutic Solutions Academy materials, the TSA Method™, or associated systems as your own proprietary methodology.
Intellectual Property
All content made available through the Therapeutic Solutions Academy website and Services—including, without limitation, text, articles, graphics, branding, logos, course materials, educational resources, audio recordings, videos, downloadable products, scripts, templates, clinical protocols, workshop materials, training systems, and the TSA Method™ Structured Change System—is protected by copyright, trademark, intellectual property, and other applicable laws.
Unless expressly stated otherwise in a separate written agreement, all rights, title, and interest in such content remain the exclusive property of Therapeutic Solutions Academy and/or its licensors.
Except where expressly authorised in writing or permitted by applicable law, you may not:
- copy, reproduce, republish, modify, adapt, translate, distribute, display, transmit, create derivative works from, or otherwise exploit our content;
- use our trademarks, trade names, service names, logos, branding, program names, or proprietary terminology without prior written permission;
- record, copy, reproduce, distribute, share, livestream, or otherwise capture clinical sessions, workshops, consultations, supervision, or training events without explicit prior written consent;
- use our materials for unauthorized teaching, certification, resale, sublicensing, licensing, coaching, or training delivery;
- represent Therapeutic Solutions Academy materials, methodologies, protocols, or the TSA Method™ as your own intellectual property or proprietary system.
Any limited permissions granted (for example, practitioner use of specific scripts, exercises, or client-facing tools within lawful professional practice) are personal, revocable, non-exclusive, and non-transferable, and do not transfer ownership, certification rights, teaching rights, licensing rights, or broader intellectual property interests.
Disclaimers & Limitation of Liability
No Medical, Psychological, Psychotherapy, or Emergency Services
Therapeutic Solutions Academy does not provide psychotherapy services through this website or general educational offerings unless explicitly established through an appropriate licensed professional arrangement.
We do not provide emergency, urgent, crisis intervention, or immediate mental health services. You remain responsible for seeking appropriate medical, psychological, psychiatric, emergency, or other regulated healthcare support when needed, and for following the advice of your qualified healthcare providers. If you are experiencing a medical emergency, mental health crisis, immediate safety concern, or urgent distress, you must contact local emergency services, a crisis response service, or an appropriate licensed healthcare provider immediately.
No Warranties
Therapeutic Solutions Academy does not warrant that:
Where liability cannot be excluded by applicable law, Therapeutic Solutions Academy’s total aggregate liability for any claim arising out of or relating to the Services or these Terms shall be limited to the amount actually paid by you for the specific Service giving rise to the claim during the 12 months immediately preceding the event giving rise to the claim.
- the website or Services will be uninterrupted, error-free, secure, or continuously available;
- digital platforms, third-party systems, or content will be free of technical issues, delays, or harmful components;
- participation in Services will produce specific therapeutic, educational, professional, business, health-related, or personal outcomes.
Limitation of Liability
To the fullest extent permitted by applicable law, Therapeutic Solutions Academy, its owners, practitioners, trainers, contractors, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or economic damages, including but not limited to loss of profits, income, business opportunities, data, reputation, goodwill, or other intangible losses arising from or relating to:
- use of, or inability to use, the website or Services;
- participation in clinical, educational, training, or digital offerings;
- reliance on information, resources, or educational content;
- interruptions, delays, technical failures, third-party platform issues, or unauthorised access.
Third-Party Links & Services
The Therapeutic Solutions Academy website and Services may contain links to, integrate with, or rely upon third-party websites, platforms, software, payment processors, video conferencing systems, learning tools, scheduling platforms, analytics providers, or external educational resources.
These third-party services are provided for convenience, operational functionality, or educational support only. Therapeutic Solutions Academy does not own, control, monitor, or assume responsibility for the content, availability, security, privacy practices, functionality, or policies of any third-party websites or services.
The inclusion of links, integrations, references, or access to third-party services does not constitute endorsement, approval, recommendation, partnership, or representation unless expressly stated otherwise.
Your use of third-party services is entirely at your own risk and remains subject to the applicable terms, conditions, privacy policies, and operational practices of those third parties.
Therapeutic Solutions Academy shall not be liable for losses, damages, interruptions, privacy incidents, technical failures, payment issues, or other consequences arising from your use of or reliance upon third-party platforms or external services.
Privacy & Data Protection
Therapeutic Solutions Academy takes privacy, confidentiality, and personal information protection seriously. The collection, use, storage, disclosure, and safeguarding of personal information are governed by our Privacy Policy, which forms an important part of your relationship with our Services.
By accessing or using the Services, you acknowledge that personal information may be collected, used, and managed in accordance with the applicable Privacy Policy, as updated from time to time.
It is your responsibility to review the Privacy Policy periodically to remain informed about how personal information is handled, your available rights, and any choices relating to privacy or communications preferences.
Governing Law & Jurisdiction
These Terms of Use, and any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your use of the website, shall be governed by and interpreted in accordance with the laws of the Province of Quebec and the applicable federal laws of Canada, without regard to conflict of law principles.
Subject to any mandatory consumer protection rights or other non-waivable legal rights that may apply in your jurisdiction, you agree that any legal action, proceeding, or dispute arising out of or relating to these Terms or the Services shall be brought exclusively before the competent courts located in the Province of Quebec, Canada, and you irrevocably submit to the jurisdiction of those courts.
Changes to These Terms
Therapeutic Solutions Academy reserves the right to update, revise, or modify these Terms of Use at any time to reflect changes in our Services, business practices, legal requirements, technology, or operational procedures.
When material changes are made, the Last Updated date displayed on this page will be revised, and additional notice may be provided where reasonably appropriate, including through website notices, email communications, or other relevant channels.
Unless otherwise stated, revised Terms become effective immediately upon posting.
Your continued access to or use of the Services after updated Terms become effective constitutes acceptance of those changes. If you do not agree with the revised Terms, you must discontinue use of the website and Services.
Contact Information
If you have questions about these Terms of Use or how they apply to your use of the Services, you may contact Therapeutic Solutions Academy using the details below:
Therapeutic Solutions Academy
Email: pierre@hypnotherapymontreal.com
Telephone: (514) 675-4457
Website: www.hypnotherapymontreal.com
Email: pierre@hypnotherapymontreal.com
Telephone: (514) 675-4457
Website: www.hypnotherapymontreal.com
Please do not use email, website forms, or other non-emergency communication channels to communicate urgent medical, mental health, or safety concerns.
If you are experiencing a medical emergency, mental health crisis, immediate safety concern, or urgent distress, contact local emergency services, an appropriate crisis response service, or a qualified healthcare provider immediately.